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Privacy Policy

(Last Updated: 2nd Feb 2025)

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X-KIMI PTE. LTD. ("we," "our," or "us") operates InnovativeLaptop.com (the "Website"). This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our Website and purchase our products.

By using this Website, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

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1. Information We Collect

We collect the following types of data:

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1.1 Personal Information (Provided by You)

When you place an order, create an account, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Payment Information (processed securely via third-party payment providers)

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1.2 Automatically Collected Information

When you visit our Website, we may collect:

  • IP Address

  • Device Type & Browser Information

  • Pages Visited & Interaction Data

  • Cookies & Tracking Technologies (See Section 5)

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1.3 Third-Party Data Sources

We may receive additional information from:

  • Payment providers (to verify transactions and prevent fraud)

  • Shipping partners (for delivery tracking and order status updates)

  • Analytics services (to improve Website performance and user experience)

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2. How We Use Your Information

We use your personal information to process and fulfill orders, provide customer support, and improve your experience on our Website. Your data may also be used for fraud prevention and security purposes, ensuring safe transactions. Additionally, if you have opted in, we may use your information to send marketing and promotional offers. Our processing of your personal information is based on various legal grounds, including contractual necessity (to fulfill orders), legitimate interest (to improve services), legal obligations (fraud prevention), and consent (for marketing communications). We do not sell, rent, or share your personal information with third parties for marketing purposes.

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3. How We Share Your Information

We may share your data with:

  • Payment Processors (e.g., Stripe, PayPal) – To securely process transactions.

  • Shipping & Logistics Partners – To fulfill and deliver your orders.

  • Customer Support Services – To assist with order-related inquiries.

  • Legal Authorities – If required by law or to prevent fraud or illegal activities.

All third-party partners are required to comply with strict data protection standards.

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4. Data Storage & Security

We implement security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

  • SSL Encryption – Secure transmission of sensitive data.

  • Access Controls – Limited access to authorized personnel only.

  • Regular Security Audits – To identify and mitigate vulnerabilities.

Data Retention:

  • We store your order data for as long as required for accounting, legal, and operational purposes.

  • If you request account deletion, we will remove your personal data unless legally required to retain it.

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5. Cookies & Tracking Technologies

Our Website uses cookies and other tracking technologies to improve Website performance, enhance your browsing experience, and provide personalized services. Cookies help store your preferences, track past interactions, and measure Website analytics and marketing effectiveness.

There are different types of cookies used on our Website. Essential cookies are required for basic website functionality, such as login, shopping cart features, and checkout. Analytics cookies help us understand Website traffic and user behavior to improve our services. Marketing cookies allow us to show personalized ads and promotions based on your preferences.

You have the option to manage or disable cookies through your browser settings. However, disabling certain cookies may impact the functionality of the Website.

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5.1 Types of Cookies We Use

TypePurpose

Essential CookiesRequired for website functionality (e.g., login, shopping cart).

Analytics CookiesHelps us understand website traffic and user behavior.

Marketing CookiesUsed for personalized advertising and promotions.

You can manage or disable cookies via your browser settings.

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6. Your Rights Under Data Protection Laws

Depending on your location, you may have the following rights:

  • Access Your Data – Request a copy of the personal data we hold about you.

  • Correct Your Data – Update inaccurate or incomplete information.

  • Delete Your Data – Request deletion of your personal data (subject to legal requirements).

  • Withdraw Consent – Opt out of marketing communications.

  • Restrict Processing – Limit how we use your data in certain circumstances.

To exercise any of these rights, please contact us at support@x-kimi.com.

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7. International Data Transfers

If you access our Website from outside Singapore, please note that your data may be transferred to and processed in Singapore or other countries where our partners operate. We ensure all data transfers comply with data protection regulations (such as GDPR for EU customers).

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8. Third-Party Links & External Services

Our Website may contain links to third-party websites or services.

  • We are not responsible for the privacy practices of external websites.

  • We encourage you to read the privacy policies of any third-party services you use.

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9. Children’s Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us for immediate removal.

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10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

  • If we make significant changes, we will notify users via email or a notice on our Website.

  • Your continued use of our Website after changes indicates your acceptance of the updated policy.

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11. Contact Us

For any questions about this Privacy Policy or your data rights, you can contact us at:

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